Privacy Policy

Effective Date: 6/30/2025

1. Introduction

Arc Services (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website, use our services, or otherwise interact with us.

By accessing our services, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Usage data (e.g., IP address, browser type, pages visited)

3. How We Use Your Information

We use your personal information to:

• Provide and manage our services
• Communicate with you regarding your account or services
• Send transactional and informational messages
• Provide customer support
• Comply with legal obligations

4. SMS Messaging and Mobile Data

We may collect your phone number when you opt-in to receive SMS messages from us (e.g., appointment reminders, account notifications, or promotional messages).

Mobile Information Sharing Disclosure:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes phone numbers, text messaging originator opt-in data, and consent. All such information will not be shared with any third parties.

You can opt out of receiving SMS messages at any time by replying “STOP” or contacting us directly.

5. Sharing of Information

We do not sell or rent your personal information. We may share your information with trusted service providers who assist in operating our business (e.g., payment processors, hosting services), but only under strict confidentiality obligations.

We do not share phone numbers or SMS opt-in data with any third party or affiliate for marketing or promotional purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, please contact us at: privacy@arc-services.com